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Complaints & Enquiries

For Complaints and Enquiries, please send an Email to and

PBoRFrom left: Prof Minister of State for Health, Dr Osagie Ehanire; Minister of Health, Prof. Issac Adewole; Vice President Yemi Osinbajo; Director-General, Consumer Protection Council (CPC), Mr Babatunde Irukera; Chairman, Board of Directors, CPC, Emmanuel Nwankpa; and Country Director, World Health Organization, Mr Ress Mpazi, during the launch of the ‘Patients' Bill of Rights’, at the Banquet Hall of the State House in Abuja on 31 July 2018.


The PBoR is an aggregation of patients’ rights that exist in other instruments including the Constitution, Consumer Protection Act, Child Rights Act, Freedom of Information Act, National Health Act, the Hippocratic Oath other professional ethical codes and sundry regulations.
The Vice President Yemi Osinbajo launched Nigeria's first Patients' Bill of Rights developed by the Consumer Protection Council (CPC) on 31 July 2018.

He stated that the Patient’s Bill of Rights is a remarkable effort at consensus and common purpose, in the face of the many challenges of our healthcare system in Nigeria. It cuts out the noise and distractions, and focuses on what is truly most important: putting people first. It serves as a code of accountability, constantly reminding us of the primary purpose of the healthcare system, and of the obligations of every player and stakeholder in that system. It helps clarify consumers’ expectations of providers and the providers’ responsibilities to consumers.

DHML therefore encourages its stakeholders to comply with the PBoR as this will further enhance quality healthcare delivery to Nigerians.

For further enquiries/complaints contact DHML Call Centre-07037921025 and you can e-mail us on This email address is being protected from spambots. You need JavaScript enabled to view it.


Click to View the PBoR Guide